Terms and Conditions

María Pepita

1. General Information

Welcome to the María Pepita online store. By accessing and using this website, you agree to comply with these Terms and Conditions.

María Pepita is a handcrafted jewelry brand inspired by the tradition of Chordeleg filigree, Ecuador, working in collaboration with local artisans to create unique handmade pieces.

The website allows users to discover, select, and purchase products from the brand.

2. Artisanal Nature of Products

All María Pepita pieces are crafted by hand, using traditional filigree techniques.

Due to this manual process:

• Each piece may present slight variations in shape, size, or finish.
• These variations are not defects, but part of the authenticity of artisanal work.
• Production times may vary depending on the complexity of the design.

3. Product Availability

Products offered on the site are subject to availability.

Due to the artisanal nature of our jewelry:

• Some pieces may be crafted to order.
• Production times may vary depending on the design.

4. Prices

All prices published on the website:

• Are expressed in United States dollars (USD).
• May change without prior notice.
• Do not include taxes, duties, or import fees that may apply in the destination country.

The customer is responsible for any applicable taxes or customs charges in their country.

5. Payments

The website accepts secure payment methods through electronic payment platforms.

By making a purchase, the customer confirms that:

• The information provided is correct.
• They have authorization to use the selected payment method.

6. Shipping

María Pepita ships domestically and internationally.

Shipping times may vary depending on:

• Destination country
• Product availability
• Artisanal production time

The brand is not responsible for delays caused by customs processes or courier services.

7. Exchanges and Returns

Due to the artisanal and exclusive nature of our pieces:

• Returns will only be accepted in case of manufacturing defect.
• The customer must report any issue within 7 days of receiving the product.

Returns are not accepted for:

• Changes in preference
• Improper use of the product

8. Intellectual Property

All website content, including:

• Designs
• Photographs
• Logo
• Texts
• Images

belongs to María Pepita and is protected by intellectual property laws.

Total or partial reproduction without prior authorization is prohibited.

9. Use of the Website

Users agree to use this website only for legitimate purposes and in compliance with applicable regulations.

The following is not permitted:

• Using the site for fraudulent activities
• Copying or reproducing content without authorization
• Interfering with the operation of the site

10. Modifications

María Pepita reserves the right to modify these Terms and Conditions at any time. Modifications will take effect once published on the website.